Privacy Policy

Effective Date: 01-01-2023

At Elim Labenie Home Health Care Agency (“Elim Labenie” or “the Agency”), we are committed to protecting the privacy and confidentiality of our clients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our home health care services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information: We may collect personal information, including but not limited to, your name, address, phone number, email address, date of birth, and emergency contact details.

b. Health Information: To provide you with high-quality home health care services, we may collect and maintain your health records, medical history, treatment plans, medication information, and other health-related data as required for your care.

2. How We Use Your Information

a. Provision of Services: We use your personal and health information to assess your eligibility for our services, develop and implement personalized care plans, and deliver the necessary care to meet your health needs.

b. Communication: We may use your contact information to communicate with you regarding appointments, updates, or other service-related matters.

c. Billing and Payment: Your information may be used for billing and payment processing purposes in compliance with applicable laws and regulations.

d. Quality Improvement: We use anonymized data for quality improvement purposes to enhance the effectiveness and safety of our services.

3. Information Sharing and Disclosure

a. Healthcare Providers: We may share your health information with healthcare professionals directly involved in your care to ensure the coordination and continuity of services.

b. Third Parties: We may share your information with third parties, such as insurance providers or government agencies, as required for billing, reimbursement, or regulatory compliance.

c. Legal Obligations: We may disclose your information when required by law, legal proceedings, or government investigations.

4. Data Security

a. We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

5. Your Rights

a. Access: You have the right to access and request a copy of your personal health information maintained by Elim Labenie, subject to legal limitations.

b. Correction: You can request corrections to inaccurate or incomplete information in your health records.

c. Restrictions: You may request restrictions on how your health information is used or disclosed, but we may not always be able to accommodate your request, especially if it impacts your care.

d. Notice of Breach: In the event of a data breach that compromises your information, we will notify you in accordance with applicable laws.

6. Retention of Information

a. We retain your personal and health information for the duration necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable laws and regulations.

7. Changes to Privacy Policy

a. We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date. Your continued use of our services after such updates constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

a. If you have questions or concerns about our Privacy Policy or how your information is handled, please contact us:

Elim Labenie Home Health Care Agency
Phone: 860-940-8516
Email: info@ElimLabeniehc.com

At Elim Labenie Home Health Care Agency, we value your trust and are committed to protecting your privacy. We are dedicated to maintaining the confidentiality and security of your personal and health information while providing you with the highest quality home health care services