These Terms and Conditions (“Terms”) govern the use of services provided by Elim Labenie Home Care Agency (“Elim Labenie” or “the Agency”). By using our home care services, you agree to abide by these Terms. Please read them carefully.
1. Eligibility and Registration
a. You must be 18 years of age or older to use our services or act as a legal guardian for a patient receiving our services.
b. Registration may be required to access certain features of our services, and you agree to provide accurate and up-to-date information during registration.
2. Home Care Services
a. Elim Labenie Home Care Agency provides professional home care services to eligible individuals. Our services are subject to the assessment and approval of medical professionals.
b. The specific services provided to each patient will be outlined in a personalized care plan, which will be agreed upon between the Agency, the patient, and their legal representative, if applicable.
c. The patient’s health and well-being are our top priorities, and we will make every reasonable effort to provide high-quality care based on medical needs and the care plan.
3. Privacy and Confidentiality
b. You acknowledge that communication with healthcare professionals, including personal health information, may be conducted electronically, and you consent to such communications.
4. Payment and Billing
a. Payment for services rendered by Elim Labenie Home Care Agency will be determined based on the terms agreed upon in your care plan, any applicable insurance, or government programs.
b. You are responsible for any payment not covered by insurance or other third-party payers.
c. Invoices for services will be provided, and you agree to pay invoices promptly according to the agreed-upon terms.
5. Cancellation and Termination
a. You may cancel our services by providing reasonable notice to the Agency. Please refer to your care plan or contact us for specific cancellation terms.
b. Elim Labenie reserves the right to terminate services if we determine that our services are no longer appropriate or if you breach these Terms.
6. Complaints and Feedback
a. We encourage open communication and welcome your feedback and complaints regarding our services. Please contact our agency to voice your concerns or provide feedback.
a. Elim Labenie Home Care Agency will provide services with reasonable care and skill. However, we shall not be liable for any damages arising from the use or inability to use our services, except as required by law.
8. Governing Law
a. These Terms and the provision of our services are governed by the laws of the state or jurisdiction where our services are rendered.
9. Changes to Terms
a. Elim Labenie Home Care Agency reserves the right to update or modify these Terms at any time. We will notify you of any changes, and continued use of our services constitutes your acceptance of the updated Terms.
10. Contact Information
a. For questions or concerns related to these Terms and Conditions or our services, please contact us:
By using Elim Labenie Home Care Agency’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These Terms and Conditions constitute a legally binding agreement between you and Elim Labenie Home Care Agency.
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